Operating System

Supported

• Windows 11 and Windows 10 (64-bit; excluding S Mode)
• macOS 13 and above (excluding beta versions)
• Chrome OS (latest stable release)
• iPadOS (latest stable release)

Not Supported

• Windows 8/8.1, Windows 7, Windows XP, Windows Vista
• Linux/Unix

Memory (RAM)

• Minimum Required: 4 GB RAM
• Recommended: 8 GB RAM or higher

Display

• Minimum Resolution: 1024 x 768 (16-bit color)
• Recommended Resolution: 1920 x 1080 or higher (32-bit color)
• Touch Screens: Supported for tablets and Chromebook devices
• Multiple Monitors: Not supported; only a single monitor is permitted

Internet Browser

• Latest versions of Microsoft Edge, Google Chrome, Safari, and Firefox
• Cookies and JavaScript must be enabled

Internet Connection

• Minimum Speed: Stable and reliable 12 Mbps download, 3 Mbps upload
• Recommended: Wired network connection for best stability
• Prohibited: VPNs, proxies, advanced firewall security configurations (e.g., packet filtering, packet inspection)

Firewall and Network Configuration

Ensure the following URLs and domains are added to trusted sites and are not blocked by firewall settings:

Required Domains

• *.focalpointk12.com
• *.googleapis.com
• *.backpack.education
• *.azureedge.net
• *.cloudflare.com
• *.cloudfront.net
• *.vimeocdn.com
• *.zendesk.com
• *.gstatic.com
• s3.amazonaws.com
• *.speechstream.net
• *.google-analytics.com

Essential Ports

• Port 80 (HTTP)
• Port 443 (HTTPS)
• Port 1935 (Video Streaming)

Webcam

• Minimum Resolution: 640x480 at 10 fps
• Recommended: HD webcam (720p or higher)
• Forward-facing webcam, placed at eye level, providing a clear, unobstructed view of the head and shoulders
• Webcam filters or virtual backgrounds are prohibited

Audio

• Allowed: Built-in speakers or wired external speakers/headphones
• Prohibited: Bluetooth speakers, Bluetooth headphones, wireless headphones
• Headphones are permitted only if explicitly approved by the test administrator

Device Specifications

• Allowed Devices: Desktops, laptops
• Tablets: Allowed only with a physical keyboard, approved OS, and meeting display requirements

Mobile Phones

• Allowed exclusively for initial check-in and identity verification steps
• Post check-in, phones must be powered off and placed out of reach during the exam

Power

• Devices must be connected to a stable power source to prevent disruptions

Accessibility

• Support provided for accessibility software (screen readers, magnification) compliant with HTML5 and WCAG standards